What is a senior roll call system?

A senior roll call system is a daily wellness check service that calls seniors at a scheduled time to confirm they are safe. Senior Call automates this process — if a call goes unanswered, family members are immediately notified and further escalation is available.

How do daily wellness calls for seniors work?

Each day, Senior Call places an automated phone call to your loved one at their preferred time. If they answer, the call is logged and you can view the status in your family dashboard. If they don't answer, Senior Call retries up to 3 times and then alerts your designated emergency contacts.

How can I check on an elderly parent living alone?

Senior Call gives you a reliable way to check on an elderly parent every day without needing to call them yourself. You'll receive notifications when calls are answered or missed, and you can review call history, recordings, and transcripts from your dashboard.

What happens if a senior misses multiple calls?

If all call attempts are missed, Senior Call immediately notifies your emergency contacts via email and SMS. Where a partnering police agency exists in your loved one's area, a welfare check can also be requested.

Do seniors need a smartphone to use Senior Call?

No. Senior Call works with any phone — landline, flip phone, or smartphone. Your loved one just needs to be able to answer a phone call. There is nothing to download or set up on their end.

Daily wellness check-in calls for seniors living alone

Senior Call places an automated daily wellness call to a senior living alone, at a time you choose, on any ordinary telephone. No app, no wearable, no equipment to charge. If they answer and say they are okay, you get a text confirming it. If they do not answer, we call again, and then every emergency contact is alerted by text and email. Families can also link a partnering local police department for a welfare check, with the senior's profile delivered to officers before they arrive.

How it works

Choose the call times — up to two check-in windows a day, in the member's own time zone.
Senior Call phones them and asks a short, friendly wellness question in English or Spanish.
Answered and okay: emergency contacts can get a confirmation text. No answer, or a concerning answer: contacts are alerted immediately and an incident opens.

Pricing

One plan with everything included: $9.99 per month (regularly $14.99) or $99 per year, with a 7-day free trial and nothing charged during the trial. No contracts, cancel anytime. The police partnership program is free for departments nationwide.

Why proactive checks matter

About 80 percent of seniors who fall while wearing a medical alert device never press the button. Senior Call does not wait for a button press — it calls every day. Founded by Kevon Cumberbatch, a 20-year veteran of the New Castle County Police Department in Delaware, Senior Call modernizes the Senior Roll Call model used by police departments and makes it available to families in all 50 states.

Key pages

Plans and pricing
About Senior Call
Frequently asked questions
Who we serve (age 18 and over)
For police departments
Senior Call vs Life Alert vs medical alert systems
Contact us — call or text (302) 455-8009
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