One daily call for them. Peace of mind for you.

Daily wellness check-in calls for seniors and loved ones living independently.

Senior Call is an automated telephone reassurance service that provides scheduled check-in calls to older adults and individuals living independently. The service uses automated calls to confirm a participant's well-being and notifies designated family members or caregivers when a participant reports needing assistance or does not respond after multiple attempts. Senior Call is a telephone reassurance service, not an alarm company or traditional medical alert monitoring service.

How it works

  1. Choose mornings (7, 8, 9 or 10 AM), evenings (5, 6 or 7 PM), or both, on the days you pick, in their local time zone.
  2. Senior Call phones them for a short, friendly check-in in English or Spanish.
  3. Answered and okay: you get a text and email, with a recording and transcript. No answer after three attempts, or a concerning answer: every care-circle contact is alerted at once.

Pricing

One plan with everything included: $9.99 per month (regularly $14.99) or $99 per year, with a 7-day free trial and $0 charged today. No contracts, cancel anytime. The police partnership program is free for departments nationwide.

Why proactive checks matter

About 16 million Americans 65 and older live alone (KFF analysis of U.S. Census data). In a BMJ study of adults over 90, about 8 in 10 times someone fell alone and couldn't get up, their medical alert button was never pressed. Senior Call doesn't wait for a button press — it calls every day. Founded by Kevon Cumberbatch, a law enforcement veteran with more than 20 years of service, Senior Call brings the police R.U.O.K. / senior roll call model to families in all 50 states.

Frequently asked questions

What is Senior Call?

Senior Call is an automated telephone reassurance service that provides scheduled check-in calls to older adults and individuals living independently. The service uses automated calls to confirm a participant's well-being and notifies designated family members or caregivers when a participant reports needing assistance or does not respond after multiple attempts. Senior Call is a telephone reassurance service, not an alarm company or traditional medical alert monitoring service.

Do they need a smartphone, app, or pendant?

No. Senior Call works on any landline, flip phone, or smartphone. There is nothing to wear, charge, or install.

What happens if they don't answer?

We call up to three times, about 15 minutes apart. If there is still no response, designated family members or caregivers are notified by text and email. They are also notified when the participant reports needing assistance. Senior Call provides telephone reassurance, not an alarm or medical alert service.

How much does it cost?

$9.99 a month or $99 a year, with a 7-day free trial and nothing charged today. There's no contract, and you can cancel anytime.

Is Senior Call only for seniors?

No. Any adult 18+ who lives alone or manages a health condition or disability can be a member, and you can sign up for yourself.

What times can calls happen?

Morning calls at 7, 8, 9, or 10 AM and evening calls at 5, 6, or 7 PM, in their local time zone. Choose mornings, evenings, or both, on the days you pick.

Is Senior Call a replacement for 911 or a medical alert system?

Senior Call is a telephone reassurance service, not a medical alert or alarm service, and does not replace 911. We notify designated family or caregivers if a participant reports needing assistance or does not respond after multiple attempts. Many families use both scheduled calls and a medical alert button. In an emergency, always call 911.

Is it available in Spanish?

Yes. Calls, texts, emails, and the website are available in English and Spanish.

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